Well, my phone is dead.

I ran into the dreaded internal SD Card failure.  No real warning, it just died.  I had the phone sitting on my desk, went to go get it and the screen wouldn’t turn on, buttons lit up but no response.  Rebooted the phone and it’s stuck at the boot logo.

No different ROM flashes would fix the device, all the logs said the SD card could not be mounted.

I went to the place where the phone was bought in hopes they would replace the device.  No dice, they told me to talk to Bell.  Went to the first Bell store:

“Oh I can fix that”  .. “hmmm” .. “yeah I can’t fix this, you need to send it into Bell”

went to another Bell store, one that actually sends phones into Bell for repair.

“Oh I can fix that” … “hmmm” ..  “yeah I can’t fix this, you need to send it in”

I’m amazed that some of these people actually work at the store.  I had the guy suggest to me that he was fixing the device when get got the phone into Download mode.

All this does is put the phone into recovery mode where you can update it via the PC.  The guy was suggesting that the phone was “updating itself” and all we had to do was wait.  I didn’t say anything trying not to smirk/laugh.  Needless to say he gave up too.

The worst part is that this is definitely a design flaw on the I9000M model offered exclusively through Bell and neither Bell nor Samsung want to admit there is an issue and do right by it’s customers.  Bell blames Samsung and Samsung blames Bell.

I’m not sure what I’m going to do.  I sent the phone in but I don’t expect to get it back fixed anytime soon.  I’m pretty disappointed.  I love the device but it’s pretty obvious online that there are a lot of people having problems.

I haven’t decided if I want to sell the device when it comes back or stick with it.  To be honest I’d feel bad about selling the device and it craters on someone else.  It is pretty depressing that I’m finally off work for the holidays, I have time to do some learning, coding and at best now I have the emulator which is pretty limited/slow for what I want to do.